At Global Melamine Store, we prioritize customer satisfaction. If you are not completely happy with your purchase, we offer a 7-day return and refund policy under the terms mentioned below.
To qualify for a return, your item must meet these conditions:
✅ The return request must be made within 7 days of receiving the product.
✅ The item must be unused, undamaged, and in its original packaging.
✅ The item must include all tags, labels, and accessories (if applicable).
✅ The item should not be from our non-returnable list (see below).
❌ Non-Returnable Items:
Follow these steps to initiate a return:
1️⃣ Contact Us: Email us at globalmelaminepk@gmail.com or call +92-3070781470 with your order details.
2️⃣ Approval: If your request is approved, we will provide return shipping instructions.
3️⃣ Ship the Item: You must ship the item to our return address within 7 days after approval.
4️⃣ Inspection: After receiving the item, we will inspect it and notify you of the refund or exchange status.
📦 Return Address: Gujranwala
Once your return is received and inspected, refunds will be processed as follows:
✅ Full Refund: If the product is in original condition, you will receive a full refund to your original payment method.
✅ Partial Refund: If the item is used, damaged, or missing accessories, a partial refund may be issued.
✅ Processing Time: Refunds are processed within 5-7 business days after approval.
✅ Shipping Costs:
If the return is due to a change of mind, the customer is responsible for return shipping costs.
We allow exchanges under these conditions:
📢 Note: Exchanges are subject to stock availability. If the requested item is unavailable, a refund will be issued instead.
If you haven’t received your refund yet:
✅ Check your bank account or payment method again.
✅ Contact your bank or payment provider, as processing delays may occur.
✅ If you still need help, reach out to us at globalmelaminepk@gmail.com.
For international customers, the following terms apply:
✅ Return shipping costs are non-refundable, unless the item was incorrect or defective.
✅ Customs fees, taxes, and duties paid are not refunded.
✅ Refunds will be processed in USD (or original payment currency).
If you have any questions about our Returns & Refunds Policy, please contact us:
📧 Email: globalmelaminepk@gmail.com
📞 Phone: +92-3070781470
📍 Address: Gujranwala
Why This Policy is Best for You?
✔ Clear 7-Day Return & Refund Process (Step-by-step guidance)
✔ International & Local Customers Covered
✔ User-Friendly, Simple & Transparent Language
✔ Legally Compliant for Business Protection
Orders Over Rs: 2500000
Back Under 7 Days
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